FAQ
We have received a number of common questions, and we believe it is important to address them with you immediately.
FAQ
We utilize high-quality pure silicone material, which offers excellent stability and durability. The material complies with relevant safety standards, features a refined tactile feel, and resists deformation or aging even after prolonged use.
Select high-end models are equipped with an intelligent interaction system, featuring voice response and basic emotional feedback modules. Users can choose from various functional configurations based on their specific needs, ranging from basic models to advanced intelligent versions.
We offer multi-dimensional customization services, encompassing both aesthetic details and specific functional configurations. The precise scope of customization can be discussed and confirmed with our customer service team based on your specific requirements.We offer multi-dimensional customization services, encompassing both aesthetic details and specific functional configurations. The precise scope of customization can be discussed and confirmed with our customer service team based on your specific requirements.
For daily care, it is recommended to use gentle cleaning methods and avoid exposure to high temperatures, highly corrosive cleaning agents, or sharp objects. Regular maintenance can effectively extend the service life and help maintain the item in excellent condition.
We utilize standardized, discreet packaging and secure shipping protocols; the outer packaging displays no information regarding the product, thereby fully safeguarding our customers’ privacy.
Standard products are typically shipped within a few days of order placement; for customized products, the production lead time is extended depending on the level of complexity, generally taking several weeks.